Bolt Builders LLC ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and opt in to receive text messages from us.
1. Information We Collect
When you opt in to receive text messages from Bolt Builders LLC, we may collect the following information:
- Your name
- Your mobile phone number
- Any information you voluntarily provide in response to our messages
Additionally, we may collect non-personal identification information about users whenever they interact with our Site. This may include:
- Browser name
- Type of computer and operating system
- Technical information regarding users' means of connection to our Site, such as Internet Service Providers and other related details
2. Web Browser Cookies
Our Site may use cookies to enhance your user experience. A cookie is a small file placed on your hard drive for record-keeping purposes or to track certain information. You may choose to configure your web browser to refuse cookies or alert you when cookies are being sent. Please note that some parts of the Site may not function properly if cookies are disabled.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To follow up on quotes, project updates, and other service-related communications in a timely and efficient manner
- To respond to your inquiries and address customer service requests
- To enhance the quality of our communication and services
- To analyze and improve site functionality and user experience
4. How We Share Your Information
We do not sell, trade, rent, or share mobile opt-in data or consent information with third parties. Your information is used solely for sending text messages related to our services.We may share your information only under the following circumstances:
- When required by law, regulation, or legal process.
- With service providers who assist us in sending text messages, under strict confidentiality agreements that prohibit them from using your information for any other purpose.
- To protect our rights, property, or safety, or that of our customers and third parties, as required by law.
5. Your Choices & Opt-Out Options
You have the right to opt out of receiving text messages from us at any time by:
- Replying "STOP" to any message we send
- Contacting us directly at sales@boltbuilders.com
Upon opting out, you will no longer receive text messages from us unless you opt in again.
6. Text Message Terms & Conditions
When you opt in to receive text messages from Bolt Builders LLC, you agree to receive messages that may include promotional, informational, or marketing content related to our services.
- Frequency of Messages: Message frequency varies, but generally, you can expect to receive 2 messages per week regarding project updates, quotes, and other service-related communications.
- Message and Data Rates May Apply: Standard message and data rates may apply from your mobile provider. Please contact your provider for details.
- HELP Information: For assistance with text messaging services, text HELP to 607-252-6176.
- STOP/Opt-Out Information: You can opt out at any time by texting STOP to 607-252-6176. This will immediately stop all further messages.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or mobile network is 100% secure.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any updates will be posted on our website, and the effective date will be updated accordingly. Continued use of our text messaging services after such updates will signify your acceptance of the revised policy.
9. Your Acceptance of These Terms
By opting in to receive text messages from us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined, please refrain from using our text messaging services. Continued communication with us after any policy changes will be deemed acceptance of those changes.
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